No matter what the specific challenge or type of support, we always try and take our clients, attendees or readers through a similar process:
Understand the problem and the context, get to know the people, collate the evidence.
Work together to find the right solutions and take ownership of them.
Put things into practice, try things out, learn from your mistakes, adapt and refine.
Seek out other points of view and experiences to stimulate inspire and challenge.